• Suspension Services

    Rebuilding & Maintenance

SERVICE REQUEST INFO

All parts sent in must have the Service Form filled out [click link or download below]. All parts must be packaged properly to avoid any shipping damages. STANCE USA will not be responsible for any damages incurred during shipping.

Warranty inspection and/or overhaul must have the original purchase invoice with the purchase date.

Shipping from and to the customer is not included in the service charge.

Measuring Shims

We offer a variety of maintenance and rebuilding packages to keep your STANCE USA suspension operating at its very best. See the info below for details related to the Short Rebuild and Full Rebuild options. We also offer custom revalving for those needing such services and shock dyno graphs for additional fees.

SHORT REBUILD:

  • Fully clean and degrease
  • Oil change
  • Piston assembly strip, inspection and clean
  • Strip and replace shaft seals
  • Strip and replace main body o-rings
  • Nitrogen refill gas to specified pressure

FULL REBUILD:

(includes Short Rebuild)

  • Full main body strip-down, inspection and clean
  • Full replacement of all seals, shims, scrapers and back-up rings
  • End cap removal, inspection, clean and reassembly
  • Adjuster mechanism strip-down, clean, recalibration and reassembly

◄◄ CLICK THE IMAGES TO DOWNLOAD THE .PDF FILE.

Print the documents and carefully follow the outlined steps to make sure your shock(s) are serviced correctly in a timely fashion.

SHIPPING TO STANCE USA

Talk to a Stance USA representative before sending any products to our location. After completion of the forms shown above, please ensure that your shock(s) are cleaned before they are shipped to Stance USA. An additional charge is applicable to each shock that arrives in an unsuitable condition. Stance USA will not be held responsible for any loss or damage sustained during shipping or failure to receive consignments once they are in transport. All service requests received from outside of the USA will be returned to the senders address without negotiation.

PLEASE NOTE: Any products received without a Service Form will not be processed. You will need to reach out to us with the Service Form completely filled out in order for us to begin with the rebuild process. Failure to do so will result in delayed processing times.

►► Be sure to follow all the steps and instructions before sending. ◄◄

SERVICE REQUEST WALK-INS

Talk to a Stance USA representative before bringing any products to our location. All walk-in shock service requests must have a complete Service Request Form before bringing in any Stance USA products. Please ensure that your shock(s) are cleaned before bringing them in to Stance USA. An additional charge is applicable to each shock that arrives in an unsuitable condition.

►► Be sure to follow all the steps and instructions before bringing in your STANCE USA products. ◄◄

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